Situated in the heart of historic Chichester, R.L. Austen Ltd. is an independent family run jewellers dating back to 1794 originally under the name E.H. Lewis. The business was bought by Richard Leonard Austen, an R.A.F. Bomber Navigator and Gemmologist in February 1948 and changed the name to R.L. Austen Ltd. In August 1964 ‘Dikkie’ Austen moved the business to 75 North Street.
In 2015 we have moved to a prestigious new premises at 2-3 East Street, where we now have two retail floors with a luxurious watch showroom on the first floor.
Having moved to our prestigious new location, we have hosted a number of events showcasing extraordinary products and working in collaboration with other businesses and services.
We offer our customers a friendly welcome with a high standard of service, based on many years of experience in various aspects of the jewellery trade. Our knowledgeable staff will help you find that something special.
We stock a range of high quality jewellery, specialising in coloured gemstones & diamonds, pearls, top name branded watches and clocks, and quality name giftware.
We also have a large selection of pre-owned jewellery, Rolex watches, and silverware.
We also have a full range of customer services, including jewellery repairs, jewellery and watch Valuations, silverware repairs, clock repairs, watch repairs, and pearl re-stringing.
At Austens, we pride ourselves on the high level of service inherited from our heritage and history. This level of service means we have life long connections with our customers and in many cases, multiple generations. Visiting us ensures you will be speaking to the professionals you require with shared decades of experience and knowledge. We showcase products for all budgets and make everyone feel welcome to view at their leisure.